Give each organization its own public help centre — built, branded and published from inside NextCRM, and reusable across all the brands you support.
Organize knowledge into categories, articles and standalone landing pages, each with its own slug, SEO text and draft/publish state.
Compose pages from reusable sections — hero, rich text, cards, FAQ, CTA — instead of hand-writing HTML.
Variable groups hold shared values such as shipping times or support hours. Change them once, and every article updates.
Copy a full help centre, or just selected categories, articles and pages, from one organization to another. Existing slugs are skipped, imports arrive as drafts.
Embed any published article or page into your Shopify theme with a single snippet, so shoppers never leave the storefront.
Publish on help.yourbrand.com with guided DNS verification, including Cloudflare CNAME flattening.
Every article you publish takes work out of the inbox. Agents link an article straight from the ticket, and the portal search plus view analytics show you which topics still create contacts.
Full-text search across articles and pages
Article view analytics per portal
Draft, review and publish workflow
Breadcrumbs, categories and related content
Consistent branding with the rest of your portals